Privacy Policy

HyperSpace FZ LLC ("HyperSpace", "we", "us", or "our") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, our parks, or otherwise interact with us, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using our website or visiting our parks, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or provide us with any personal information.

We may collect several types of information from and about you:

• Identity Data - name, email address, phone number, and company, such as when you submit an enquiry through our contact form.
• Usage Data - information about how you use our website, including pages visited, time spent, and referring URLs.
• Technical Data - IP address, browser type and version, device information, and operating system.
• Marketing Data - your preferences in receiving communications from us and your communication preferences.

We use the information we collect about you to:

• Respond to your enquiries and provide the services you request.
• Operate, maintain, and improve our website and parks.
• Send you information about HyperSpace, including updates on our parks, partnerships, and press.
• Comply with our legal obligations and enforce our terms.

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of our website may not function properly without cookies.

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf, such as hosting and analytics providers.
• Business partners, with your consent, for co-branded experiences or promotions.
• Law enforcement or regulators where required by law or to protect our rights.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, or to object to its processing. To exercise any of these rights, please contact us using the details below.

We implement reasonable technical and organizational measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date below.

If you have any questions about this Privacy Policy, please contact us or reach out to us at hello@hyper-space.com.